Frequently Asked Questions:

  • How many hours does each product last? Each product has a different lifespan from the next. On our product labels we will give an estimate on how long we think the product should last. This is based on data collected from our testing at the workshop. The way in which a product is cared for and the conditions it is used in will influence how long it lasts. Please refer to our Product Care page for more information on how to make the most out of our products.
  • Are the fragrances strong? Scent is such a personal thing, massively varying from one person to the next. We try to make our products as strong as possible without being overpowering or sickly. Room temperature and other factors can change how a product performs and the scent that is thrown off from it. You will find more information about this on our Product Care page.
  • Do you ship worldwide? The majority of our customers are based in the United Kingdom, however, we can ship further out if necessary. We may need to get in contact with you to arrange special shipping if you are outside our standard shipping area.
  • What wax do you use in your candles and melts? We do not use the same wax for every product we make. Some scents work better in certain waxes and some products require a different type of wax to perform at its full potential. For container candles, we mostly use a mineral, vegetable, and rapeseed blend, and sometimes soy. For our melts, we generally use a harder soy wax, but may add in some mineral or rapeseed wax for particular types of melt or fragrances. All waxes and fragrances that we use are 100% vegan, cruelty-free, and locally sourced.
  • Do you ever have sales or discounts? Yes! We give out exclusive discount codes and special offers via email to those signed up to our mailing list. These are generally seasonal or to celebrate events or special days in our calendar. We will also be hosting giveaways through our social media pages.

Please get in contact if you have any questions not listed, we will always be happy to help.